AP System
We will consistently manage the product based on the customer’s product information. We will strive to improve the quality by improving the product based on the product information.
Moby Dick’s Basic Policy on Quality Assurance Activities
Based on its Quality Management System (QMS), Moby Dick is committed to quality assurance activities to maintain and improve the quality of its products and to meet the demands of its customers and other stakeholders in order to gain their trust.
Moby Dick Safety Standards
Moby Dick’s safety standards aim to ensure a high level of safety, with customer safety and peace of mind as the top priority.
We will not release any products whose safety cannot be confirmed through three rigorous safety evaluation steps during the product development stage and two comprehensive checks before release. Even products released after rigorous
evaluation and confirmation may have unforeseen problems. After release, we constantly inspect safety in detail through two steps, and in the unlikely event that a safety concern is found, we will respond promptly and appropriately, with customer safety as our top priority. Moby Dick will
continue to adhere to safety standards and ensure a high level of safety.
Safety Standards Process
●Development stages by development project
- Carefully selecting safe and unique ingredients, and confirming the safety of each ingredient
- Product safety check
- Practical test confirmation by our staff testers
●Pre-release review by the Quality Assurance Evaluation Committee
- Check safety information
- Comprehensive Check
※If we determine that sufficient safety cannot be ensured, we will not sell the product.
●Post-release safety checks
- Communicating with customers in the field
- Safety is constantly checked through product evaluations by testers, ambassadors (underwater photographers), and professional riders.
Moby Dick will continue to comply with safety standards and ensure a high level of safety.
